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Standards-Based Management and Recognition (SBM-R) Facilitator’s Handbook
This handbook on CD-ROM was developed to accompany Standards-Based Management and Recognition—A Field Guide. Its purpose is to provide basic information and tools on how to improve the performance and quality of health services using a Standards-Based Management and Recognition (SBM-R) approach. This implementation package differs from a traditional training package in the following ways: — It is composed of three modules, allowing facilitators flexibility in planning and implementing their programs over a period of months. — The modules contain minimal theoretical content, and instead focus on exercises and activities that allow participants to practice applying the principles of SBM-R. — The modules offer programmatic guidance, including practical next steps and activities to be implemented at the facility level between workshops on the modules. — The modules provide suggestions for implementation that can be tailored to program-specific needs rather than required activities that must be followed exactly. In addition to the modules, the CD-ROM contains sample performance standards and assessment tools (for infection prevention, maternal and child health, voluntary counseling and testing for HIV, etc.) that have been used successfully in Jhpiego programs throughout the world. (2005) Available in English and French.
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