Human Capacity Development Framework

Elements of the Framework
Planning: Determining the number, types
and location of the workforce required—Jhpiego contributes with the identification of levels of
knowledge and skill mix for the provision of different types of health services.
This information is used in planning to identify the cadres and numbers of provider
needed.
Production: Training and education
of human resources to create a healthcare workforce with the knowledge, skills,
attitudes and learning capacity to provide effective and high-quality
health care—Jhpiego’s programs improve the design, delivery and
evaluation of learning in both the classroom and clinical settings of
preservice education and work with key stakeholders to strengthen other
critical elements such as admission, graduation, and licensing
requirements.
Performance Management and Support:
Systems and procedures that ensure that providers consistently have the
information, knowledge and skills—as well as the means,
resources and
motivation—to perform their duties. Jhpiego programs support provider performance through:
- standardizing work processes and skills
- strengthening inservice training
- applying the performance and quality improvement approach
- improving supportive supervision systems
- using information and communications technology to provide information
- tools and job aids to providers and trainers
Regulation and Quality Assurance:
Procedures such as registration, licensing, and certification of healthcare
providers to encourage and enforce required levels of provider
proficiency—Jhpiego’s programs provide key technical inputs
to professional and credentialing organizations to support these mechanisms.
Human Resources Administration:
Administrative systems that support the hiring and operation of the
workforce—Jhpiego places particular emphasis on the protection of human
resources against occupational risks such as HIV/AIDS and other communicable
diseases.
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